Job Title: Remote Travel Scheduler

Company: GlobeTrek Consulting

Location: Remote

About Us: GlobeTrek Consulting is a renowned travel agency dedicated to crafting unforgettable travel experiences for our clients around the globe. With a commitment to exceptional service and attention to detail, we strive to make every journey seamless and memorable. As leaders in the industry, we embrace innovation and excellence in all aspects of our operations.

Job Description: GlobeTrek Consulting is currently seeking a dynamic and organized Remote Travel Scheduler to join our team. In this role, you will be responsible for coordinating travel itineraries, managing bookings, and ensuring smooth logistics for our clients. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service.

Responsibilities:

• Coordinate travel arrangements for clients, including flights, accommodations, transportation, and activities.
• Utilize booking platforms and travel management systems to schedule and confirm travel plans accurately and efficiently.
• Communicate with clients to gather preferences, provide itinerary options, and address any questions or concerns.
• Liaise with airlines, hotels, car rental agencies, and other vendors to secure reservations, negotiate rates, and arrange special accommodations.
• Monitor travel schedules and make adjustments as needed to accommodate changes or unforeseen circumstances.
• Provide clients with relevant travel information, including destination guides, visa requirements, and safety precautions.
• Handle cancellations, refunds, and changes to travel plans in a timely and professional manner, following established procedures.
• Maintain detailed records of travel arrangements, payments, and client interactions in our database systems.

Requirements:

• Previous experience in travel coordination, scheduling, or related roles preferred.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Proficiency in using booking systems, Microsoft Office, and other relevant software applications.
• A proactive and adaptable mindset, with the ability to problem-solve and make decisions independently.
• A passion for travel and a commitment to delivering exceptional service to clients.
• Ability to work effectively in a remote environment and collaborate with team members across different locations.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays as needed.

Benefits:

• Competitive pay commensurate with experience.
• Flexible remote work arrangements.
• Opportunities for career growth and advancement within the company.
• Discounted travel benefits for employees.
• Comprehensive training and support to enhance job performance and skills development.